Thank you for visiting and shopping at Anne Jacob.

Following are the terms and conditions that constitute our Shipping Policy.


Domestic Shipping Policy


Shipment processing time

All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.


If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.


Shipping rates & delivery estimates

Shipping charges for your order will be calculated and displayed at checkout.


Shipment method

Estimated delivery time

Shipment cost

Standard

3-5 business days

Free

Two Days

2 business days

NGN 1,000

Overnight *

1-2 business days

NGN 3, 000


* Overnight delivery is only available for orders with delivery addresses within Abuja

Delivery delays can occasionally occur.


Shipment to P.O. boxes

Anne Jacob ships to addresses within Nigeria.


Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.


Customs, Duties, and Taxes

Anne Jacob is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).


Damages

Anne Jacob is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipping carrier to file a claim.


Please save all packaging materials and damaged goods before filing a claim.


International Shipping Policy

For conversion, we recommend using www.abokifx.com

Any import duties, taxes or brokerage fees due at the time of delivery are the sole responsibility of the receiving customer. Packing slips for International Shipments cannot be marked as a "gift" or with altered prices.

International Orders may require 3-5 business days or more of additional processing time prior to shipment as we may need to consolidate items to one location for shipment.

When any state outside Nigeria is selected, orders will be shipped by a carrier of our choice (USPS, DHL, or UPS). Typical transit time will be 3-5 business days.